Contact Us
We are committed to providing exceptional customer support for all our players across the United Kingdom. Our dedicated team is available to assist with account queries, technical issues, payment concerns, and responsible gambling support through multiple communication channels designed to meet your specific needs.
Available Support Channels
Our customer service team operates through several convenient contact methods to ensure prompt assistance. For immediate support, utilise our live chat feature available directly on our platform during peak hours. This real-time service connects you instantly with qualified support representatives who can resolve most queries efficiently.
For detailed enquiries or documentation requirements, contact us via email at [email protected]. Our email support team typically responds within 24 hours during business days, providing comprehensive solutions to complex issues.
Telephone support is available on 0203 876 5432 for urgent matters requiring immediate attention. Our phone lines operate Monday through Friday, 9:00 AM to 6:00 PM GMT, with extended weekend coverage during peak periods.
- Technical difficulties with games or platform functionality
- Account verification and security concerns
- Payment processing and withdrawal queries
- Responsible gambling tools and self-exclusion requests
- Bonus terms clarification and promotional enquiries
Last updated: January 22, 2026