Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience, provide essential functionality, and comply with UK regulations including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Last updated: January 22, 2026.
What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit our online casino website. These files contain information that is transferred to your device’s hard drive and stored there to enable our site to recognise your device and remember certain information about your preferences or past actions. Cookies serve various purposes, from ensuring basic website functionality to providing personalised gaming experiences and maintaining security standards required for online gambling operations in the United Kingdom.
Types of Cookies We Use
Our online gaming platform utilises several categories of cookies to deliver optimal functionality and user experience:
- Essential Cookies: These are strictly necessary for the operation of our casino platform, including login authentication, session management, and secure transaction processing
- Performance Cookies: These collect anonymous information about how visitors use our site, helping us improve game loading times and overall platform performance
- Functional Cookies: These remember your preferences such as language settings, favourite games, and customised interface options
- Targeting Cookies: These track your browsing habits to deliver personalised gaming recommendations and relevant promotional content
- Security Cookies: These help protect your account from unauthorised access and detect suspicious gaming activities
- Analytics Cookies: These provide insights into player behaviour and game preferences to enhance our service offerings
Purpose and Legal Basis for Cookie Usage
We use cookies for legitimate business purposes essential to operating a licensed online casino in the UK. Our legal basis for processing personal data through cookies includes contractual necessity for providing gambling services, legitimate interests in maintaining platform security and preventing fraud, and your explicit consent for non-essential cookies. We ensure compliance with the UK Gambling Commission requirements regarding responsible gambling monitoring, age verification systems, and anti-money laundering procedures. Additionally, cookies help us implement player protection measures, track responsible gambling indicators, and maintain detailed records as required by UK gambling legislation.
Third-Party Cookies and Gaming Partners
Our platform integrates with various third-party service providers to deliver comprehensive gaming experiences, secure payment processing, and regulatory compliance. These partners may place their own cookies on your device, including payment processors for deposit and withdrawal transactions, game developers for slot machines and live casino games, customer support platforms for chat functionality, and analytics providers for performance monitoring. We carefully select partners who comply with UK data protection standards and gambling regulations. However, we recommend reviewing their respective privacy policies to understand how they handle your personal data and cookie preferences.
Cookie Duration and Expiration
Cookies on our platform have varying lifespans depending on their function and purpose. Session cookies are temporary and automatically deleted when you close your browser or log out from your casino account. Persistent cookies remain on your device for predetermined periods, ranging from several hours to multiple years. Essential security cookies typically last for the duration of your gaming session, while preference cookies may persist for up to one year to maintain your customised settings. Marketing and analytics cookies generally have shorter lifespans of 30 to 90 days. We regularly review and update cookie expiration periods to ensure they align with their intended purposes and comply with UK data retention requirements.
Managing Your Cookie Preferences
You have full control over cookie settings and can manage your preferences through multiple methods. Our website provides a comprehensive cookie management centre accessible through your account settings, where you can enable or disable specific cookie categories while maintaining essential functionality. You can modify these preferences at any time, and your choices will be respected across all your future visits. We provide clear explanations of how disabling certain cookies might affect your gaming experience, ensuring you can make informed decisions about your privacy preferences while enjoying our casino services.
Browser-Specific Cookie Controls
All major web browsers offer built-in cookie management tools that allow you to control how cookies are handled:
- Google Chrome: Access Settings > Privacy and Security > Cookies and other site data to manage cookie preferences and view stored cookies
- Mozilla Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data to control cookie settings and clear stored data
- Safari: Go to Preferences > Privacy > Manage Website Data to review and delete cookies from specific sites
- Microsoft Edge: Select Settings > Site permissions > Cookies and site data to configure cookie handling preferences
- Internet Explorer: Choose Tools > Internet Options > Privacy to adjust cookie security settings and manage stored files
Impact of Disabling Cookies
While respecting your choice to limit cookie usage, disabling certain cookies may significantly impact your gaming experience on our platform. Essential cookies are required for basic functionality including account login, secure transactions, and game access. Disabling performance cookies may result in slower loading times and reduced platform responsiveness. Functional cookies enhance user experience through personalised settings and preferences, and their absence may require you to reconfigure options repeatedly. Security cookies are crucial for fraud prevention and account protection, particularly important in online gambling environments. We strongly recommend maintaining essential and security cookies while customising preferences for optional categories based on your privacy requirements.
Children's Privacy and Age Verification
Our online casino services are exclusively intended for adults aged 18 and over, as required by UK gambling legislation. We implement robust age verification systems that utilise cookies to prevent underage access to gambling content and services. Our platform employs sophisticated detection mechanisms to identify and block attempts by minors to access gaming facilities. We do not knowingly collect personal data from individuals under 18 years of age through cookies or any other means. If we discover that we have inadvertently collected information from a minor, we will immediately delete such data and implement additional safeguards to prevent future occurrences, in compliance with both gambling regulations and child protection requirements.
Updates to Cookie Policy
This Cookie Policy is regularly reviewed and updated to reflect changes in our services, applicable laws, and industry best practices. We may modify our cookie usage, introduce new tracking technologies, or adjust our data processing practices to enhance security, improve user experience, or ensure continued compliance with UK regulations including GDPR and gambling commission requirements. When significant changes occur, we will notify registered users through email communications, prominent website announcements, or direct notifications within your casino account. We encourage you to periodically review this policy to stay informed about how we protect your privacy and use cookies. Continued use of our platform following policy updates constitutes acceptance of the revised terms and cookie practices.